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Having spent over twenty-five years in the computer industry, John Sarra has one goal -- and that is to take the pain out of operating and understanding your computer. He has seen first-hand the frustration people experience when confronted with computing problems, and much of his career has been devoted to helping people use technology to assist them with their goals and job objectives.
John is the owner of CM IT Solutions, part of a national franchise system based in Austin, Texas where skilled mentors provide business and home-based computer users with training, maintenance and technical support services. CM IT Solutions focuses on the small business sector, and a division called Computer Moms services residential users. "I'm seeing that the most requested services from home users are minor troubleshooting on issues such as computer speed and eliminating pop-ups, installing virus protection and software application training. On the commercial side, more and more organizations are outsourcing for their information technology needs, and we are in an excellent position to perform those services."
"Today, more than ever, the computer is the heart of most businesses", states Sarra. "And when something goes wrong with it, as it eventually does, you need someone who can get you up and running fast." To help pre-empt Murphy's Law, CM IT Solutions offers a Technology Assessment that can pinpoint potential problems waiting to happen.
After receiving his Bachelors in Business from Central Connecticut State University and an MBA in Management Information Systems and Marketing from Clark University, the Monroe resident got his IT start as a systems analyst for Pitney Bowes and eventually advanced to the position of training manager for the entire information technology division. After ten years with the company, Sarra left and moved on to consulting, where he experienced the full spectrum of computer training, as instructional designer, course developer, and instructor for organizations such as Warner-Lambert, Corning, Met Life, and Digital. He also gained proficiency as a technical writer, authoring several software publications and computer guides for two software companies.
CM IT Solutions' slogan is "Your On-site IT Department at a Fraction of the Cost," and that is exactly what Sarra hopes to provide for local businesses. "Our competition comes mostly from independent contractors who generally specialize in one area such as networking or Windows software," Sarra says. "Oftentimes, that means small businesses have to hire more than one person to handle all of their technology needs. At CM IT Solutions, no matter what the computer problem, we have someone to fix it."
Contact
John Sarra, Owner
CM IT Solutions / Computer Moms
500B Monroe Turnpike #175
Monroe, CT 06468
203.268.8513
www.cmitsolutions.com/jsarra/